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Knowledge base
General
FAQ
0
Getting Started
0
Therapist FAQ's
0
Clients
Before You Book
19
How does Blys work?
Do I need to provide anything for my massage therapist?
What types of service are offered by Blys?
Do the massages include foot massage or face / scalp massage?
Do you have one of those pregnancy massage tables with hole?
See all 19 articles
After You Booked
3
I just made a booking. How do I know which therapist is coming?
Is it ok for me to ask my therapist to go firmer or softer during my massage?
I am loving my massage! Can I extend the session?
After Your Treatment
4
I really liked the therapist I had. Can I book the same therapist again?
Can I book a massage directly with a therapist instead of through Blys?
Is it normal to feel a bit sore after a deep tissue / remedial massage?
Can I create my own list of therapists that I liked / disliked?
Contact
2
How can I contact Blys?
How can I contact my therapist?
Account & Profile
1
How can I update my contact details e.g. mobile number, email address?
Payments
6
Can I get a rebate from my private health fund for my massage?
Do you have HICAPS?
Do I need to tip my Blys massage therapist?
Where can I find a Blys massage coupon?
What happens if my payment has been declined?
See all 6 articles
Changes & Cancellations
1
What is Blys cancellation and rescheduling policy?
Trust & Safety
1
How does Blys vet its therapists?
Gift Vouchers
1
Do you offer gift vouchers or gift cards?
Therapists
Getting started
37
How does Blys work for therapists?
What is the process when applying to join Blys?
What's included in standard service?
What's the difference between Swedish Relaxation, Remedial Deep Tissue, Sports and Pregnancy massage?
I work for a clinic, can I still get bookings from Blys?
See all 37 articles
Account & Profile
4
How do I view & update my details?
Can I ask clients to book me directly thru Blys?
Are there tools that I can use to market my profile through Blys?
How do I upload my photo on the app?
Ratings & Reviews
4
How does the rating system work?
What happens if a client leaves a bad rating or review?
How do I become a 5-star rated therapist with Blys?
Reliability and Rebooking Rate
Payments, Insurance & Tax
8
How does the payments work? How and when do I get paid?
Can the client leave a tip?
Do I declare the money I make through Blys on my tax return?
Can a client pay in cash?
Can you pay me in cash?
See all 8 articles
Trust & Safety
1
What safety procedures does Blys have in place?
Changes & Cancellations
3
I've accepted a job but I can't make it anymore. What do I do?
If I can't make it to the massage, can I just find another therapist to do it for me?
What is the Blys cancellation and rescheduling policy for clients?
Guide to Health Fund Rebates
5
What are Health Funds?
How does a massage therapist get a health fund provider number?
What should you do if you treat clients while still waiting to receive your provider number?
What needs to be on the receipt provided to the client?
What types of massage are covered by health funds?
Blys For Business
Blys White
3
Getting Started - Using Blys For Your Clinic
Booking a Blys Therapist for Your Clinic
Getting Started - Working In A Clinic Under Blys