I just made a booking. How do I know which service provider is coming?

Once a provider accepts your booking, you’ll receive a confirmation (via email or push notification), so you know who’s coming and when.

You’ll see their name and profile under Upcoming Bookings in your Blys account.

Please make sure that you have turned on receiving booking confirmation notifications from your communication preferences inside Settings. 

You can visit How to update my communication preferences from my client app? to learn more about how you can set that up.

After you make a booking — how you’ll know who’s coming

Via app

After the provider accepts the job, the status will change to 'Confirmed'.

You will be able to track your booking via the app when the provider is 'On the way'.

You will receive a push notification stating 'Therapist on the way!' and the status of the booking will be changed to reflect this, as shown in the screenshot below:

Via web

Once the provider accepts the job, you will receive an email, and the status will change to 'Confirmed'

And when the providers are 'On the way', the status of the booking will be changed to reflect:

Also see:

How do I track the progress of my booking?

How do I modify / update my booking?

If you have any questions, feel free to contact us. Our team is available 24/7 to help.