How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Before You Book
How does Blys work?
Do I need to provide anything for my massage therapist?
What types of service are offered by Blys?
Do the massages include foot massage or face / scalp massage?
Do you have one of those pregnancy massage tables with hole?
See all 19 articles
After You Booked
I just made a booking. How do I know which therapist is coming?
Is it ok for me to ask my therapist to go firmer or softer during my massage?
I am loving my massage! Can I extend the session?
After Your Treatment
I really liked the therapist I had. Can I book the same therapist again?
Can I book a massage directly with a therapist instead of through Blys?
Is it normal to feel a bit sore after a deep tissue / remedial massage?
Can I create my own list of therapists that I liked / disliked?
How can I contact Blys?
How can I contact my therapist?
Account & Profile
How can I update my contact details e.g. mobile number, email address?
Can I get a rebate from my private health fund for my massage?
Do you have HICAPS?
Do I need to tip my Blys massage therapist?
Where can I find a Blys massage coupon?
What happens if my payment has been declined?
See all 6 articles
Changes & Cancellations
What is Blys cancellation and rescheduling policy?
Trust & Safety
How does Blys vet its therapists?
Do you offer gift vouchers or gift cards?