What if the client wants to extend the session?

It’s a common occurrence for our clients to ask practitioners to add an extra 30min at the end of their treatment. (We can’t blame them, they’re getting the best massage they’ve ever had!)

If a client asks you to extend the treatment, and if you’re available (e.g. you don’t have another appointment that might be at risk), then all you have to do is – simply ‘Extend’ the session in your therapist app by tapping the ‘Extend’ button and selecting the extra time to add (30min, or 60min).

This will automatically add the extra charge to the client's card - and you'll be paid accordingly.